Job Description

*CROSS TRAINING - INTERNAL POSTING*

HPE Level 3

Program: HPE Admin Queue

Post until Monday, March 16th, 2020

Number of positions: 1

QUALIFICATIONS

  • 120 day tenure
  • No written warnings
  • QA above 85%
  • Excellent attendance is a must
  • Currently doing L2 work
  • Ability to communicate at a professional written and spoken level
  • Ability to work Holidays as assigned
  • Must work well under pressure
  • Commitment to OnProcess and execution of our Core Values
  • Excellent time management
  • Be willing to work a mid-shift schedule

 

As a HPE Admin agent you will be communicating with HPE customers, Representatives, Tech Support, and Upper Management by phone and email, to provide the very best customer service. You will also work closely with your peers and our team in Kolkata to resolve issues in a timely manner.

Goals:

Resolve outstanding cases while staying in our SLA.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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